Access and update your account
      Back to home
      1. Knowledge Base
      2. Manage your basic account settings
      3. Access and update your account

      Logging into your Autobahn Fit account

      There are various methods available to access your Autobahn Fit account.

      Table of content

      1. Log into your Autobahn Fit account with password
      2. Log into your account via MFA
      3. Log into your account via SSO
      4. Troubleshooting

      1. Log into your Autobahn Fit account with password

      The primary way to log into your Autobahn Fit is by using your credentials at the Login portal. Access your Autobahn Fit account by following these steps:

      1 - Navigate to the Autobahn Fit login portal.

      2 - Input your email address in the Organisation email field.

      3 - Input your password in the Password field.

      4 - Then, click the Log in button. You will be redirected to the Autobahn Fit dashboard.

      2. Log into your account via Multi-Factor Authentication

      If you activated MFA, you will first login as described above, and afterwards directed to the MFA page.

      1 - Enter or copy into the input field the correct 6-digit passcode from your authenticator application.

      2 - Click Submit to proceed. Once the code is validated, you are redirected to the Autobahn Fit dashboard.

      3. Log into your account via SSO

      Securely authenticate your account with one set of credentials by activating the Single Sign-On (SSO) feature. Understand how to activate SSO for your organization on this page.

      Tip: Newly invited users must be manually added to the list of users who can access the organization through your identity management system.

      After the SSO is enabled in your organization, you can log into your account by:

      1 - Click the Log in with company account button on the Login page. You will be redirected to the SSO page.

      2 - On the SSO page, input your company email in the Organization email field. 

      3 - Then, click the Log in button. If the email is correct, you will be logged into the application.

      With SSO enabled, you cannot use the Reset password or Change password function.

      4. Troubleshooting

      If you are unable to log in to Autobahn Fit, try the following troubleshooting steps:

      1 - If you have multiple email addresses, ensure that you are using the email address associated with your Autobahn Fit account.

      2 - Try logging in from another network to see if the issue is network-related. If you can log in from another network, contact the IT department or network administrator in your organization to troubleshoot the network issue.

      3 - If you already use the email address associated with your Autobahn Fit account, but you are still unable to log in, you may have been removed from your team. Contact your organization admin to regain access.

      4 - Still no luck? Contact Customer Support via mail - support [@] autobahn-security.com.