Learn how to effectively manage your issues using Autobahn's advanced filters, update issue statuses, and add relevant details to enhance issue tracking.
Issues discovered from integrated existing tools and through the vulnerability scanner in Autobahn Fit are displayed under the Issues dropdown.
There are three pages of Issues:
- Issue catalog showcases all issues without detailing the affected assets
- Issue list lists all issues, split by asset
- Issue review allows you to review issues labeled as Risk Accepted or False Positive if you have the Dual Control Principle enabled.
Table of content
1. View grouped issues on the Issue catalogue page
2. View issues with different statuses on the issue list page
3. Filter issue list with Autobahn's filter presets
4. Manually filter and customize your issue table
4.1 Hide/unhide columns from the issue table
4.2 Filter each column with defined criteria
4.3 Create your filter presets
5. Update your issue status
6. Assign issues to the responsible person
1. View grouped issues on the Issue catalog page
The Issue catalog page provides a comprehensive list of vulnerabilities impacting the organization. This page offers a view of the issues without detailing the assets associated with each issue.
This page provides a detailed view of each issue's type and family, helping you identify the security areas that require more attention.
2. View issues with different statuses on the Issue list page
Issues, depending on their status are affecting the overall organization's Hackability Score. Issues affecting the Hackability Score are marked as:
- New: An issue that has appeared for the first time on a scan.
- Active: Whenever a New issue is found again in a scan, it turns into Active. This counter does not include issues listed as New.
- Resurfaced: When an issue that had been marked as Remediated is found again in a scan, it gets labeled as Resurfaced.
- Risk accepted: This status means a user from your organization marked the issues as risk-accepted. Only accept the risk if you have a good reason.
- Remediated: This status means:
- Users marked the issues as remediated, for example, because they did a Workout.
- The issues did not appear during a re-scan.
- False positive: After investigation, you can mark issues as False Positive. These issues do not need remediation.
3. Filter issues with Autobahn's filter presets
You can filter your issues based on specific criteria on the Issue List page. To quickly filter your issue list, you can use our pre-configured filters. Each filter is tailored based on different criteria. To use them:
1 - Click the saved filter preset dropdown. 
It will open a dropdown with the filter option. There are 6 presents with different focus you can use.
- Relevant:
- Issue status new, active, and resurfaced
- severity critical & high
- Timespan 90 days
- Overdue threats:
- Issue status new, active, and resurfaced since > 7 days ago
- Severity critical & high
- Timespan 90 days
- Unassigned threats:
- Issue status new, active, and resurfaced
- Severity critical & high
- Timespan 90 days
-
- Issue has no assignee
- My issues
- Issues are assigned to you
- Issue status new, active, and resurfaced
- Severity critical, high, and medium
- Timespan 90 days
- Recently closed issues:
- Issue marked as remediated, risk accepted, and false positive within the last 90 days
- Severity critical, high, and medium
2 - Select the desired preset by clicking the filter name. The Issue list table will be updated accordingly.
4. Manually filter and customize your issue table
You can customize your view by creating personalized filters. This allows you to see information that matches your specific needs and preferences. Start by clicking the setup filters & columns dropdown.
This section is divided into three categories: Time-related filters, Asset properties columns, and additional columns/filters.
4.1. Hide/unhide columns from the issue table
In the Issue List table, some columns such as Status, Issue title, Asset title, First detected, Last detected, and Last updated are mandatory and can’t be hidden. The other columns, however, can be added or removed from the table by setting up the filter and columns.
1 - If the columns are hidden from the table, switch the toggle until it turns blue to display them.
2 - You can switch them back to grey to hide them from the table.
3 - Click the apply button to save the changes.
To the filter column, you must first display the columns by activating the toggle.
4.2. Filter each column with defined criteria
You can filter the column to display specific information. Filter settings vary depending on the column type.
1 - Certain filters feature a dropdown menu containing multiple options (for example: on timespan, customer dashboard, and issue assignee filter). To use these filters, click the dropdown arrow to reveal the available choices.
Please select the specific criteria you'd like to apply to your data.
Some dropdown allows multiple selections.
2 - For the Individual timespan column, you can select the start date and end date of the data to be displayed in the table.
To select the date, click on the filter. It will open a calendar where you can select a specific date.
3 - Some filters have 1 icon next to their title. This filter allows you to have advanced search by using "AND" or "OR". Check this article for more detailed information.
4 - After setting up the filter, click the apply button to save the changes.
For optimal performance, please limit your search to fewer than 1 million items. If your search results exceed this limit, an error message will display, and the table will be empty. Please adjust your search filters accordingly.
4.3. Create your filter presets
To save time, you can create your filter presets by clicking the Save set up instead of the Apply button after setting up the filters.
This preset will be saved for you and cannot be seen by the whole organization.
5. Update your issue status
After reviewing or remediating your issues, you may want to change their status. To change the status, you can:
1 - Select the issues that you would like to change the issue status by ticking the checkbox attached to them. Then click the Mark issue as dropdown.
2 - Different status options will show in the dropdown. Click on the status that you desire.
3 - You should see that the statuses of the selected issues have changed.
6. Assign issues to the responsible person
Assign issues to the responsible person to give them visibility over the issues and the Workouts to fix them.
1 - After you selected the issue(s), click the Edit assignee button. A drawer will appear.
2 - To add assignees to the selected issue(s), click the Add assignee button. A field consisting of a list of users within the organization will appear.
3 - Click the Add an assignee dropdown and select the assignees from the list. You can select multiple assignees.
4 - The selected assignees will be shown on the field.
5 - Click the Apply button to apply the changes.
7. Categorise your issues with Issue tags
We recommend you tag your issues to manage them more efficiently. There are different tags you can use, for example:
- Location
- Team
- OS
- Network
- Services hosted
To tag your issues you first need to select the issue(s).
1 - After that, click the Edit tag button. A drawer will appear.
2 - To add tags to the selected issue(s), click the Add tags button, then select existing tags from the Add tags dropdown, or type a new tag in the field.
3 - Click the Apply button to apply the changes.